Swiss E-Vignette Services: Terms and Conditions
Clear, fair terms governing your use of our Swiss toll compliance services with transparent obligations. By utilising our platforms, you acknowledge and agree to these terms, ensuring a secure and reliable experience for all users.
1. Service Terms & User Agreement Overview
Welcome to Swiss E-Vignette Services GmbH. These Terms and Conditions (T&Cs) outline the rules and regulations for the use of our digital platforms and services related to Swiss motorway e-vignette registration and cross-border toll guidance. By accessing this website and utilizing our services, you accept these terms in full. If you disagree with any part of these terms, please do not use our services.
2. Service Scope & Limitations
Swiss E-Vignette Services GmbH provides expert assistance in securing Swiss motorway e-vignettes and offers guidance for cross-border toll compliance. Our services are designed to simplify the process for private individuals and businesses, distinguishing ourselves through precision and reliability.
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Detailed E-Vignette Services Provided
We facilitate the registration, payment, and delivery of official Swiss e-vignettes, ensuring your vehicle is compliant for Swiss motorways. This includes verifying vehicle plate details and ensuring accurate data submission.
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Service Limitations and Exclusions
Our service focuses exclusively on the administrative process of acquiring e-vignettes. We are not responsible for road conditions, traffic laws (other than those pertaining to vignettes), fines incurred due to driver neglect of road rules, or issues arising from incorrect information provided by the user. We do not provide the physical vignette itself.
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Third-Party Service Integration and Responsibilities
We utilize secure, reputable third-party payment processors. While we ensure their integration is seamless and secure, we are not liable for any issues directly arising from their service failures, provided we have exercised due diligence in selecting them.
Our dedicated support team is available to assist you during business hours. For emergency situations or roadside assistance, please refer to local Swiss authorities. This website is developed in compliance with Google Ads and Bing Ads guidelines and fully follows them.
3. User Rights & Responsibilities
To ensure the integrity and efficiency of our service, users have specific rights and responsibilities. Adherence to these guidelines helps maintain a reliable and secure environment for all.
User Obligations for Accurate Information
It is the user's sole responsibility to provide accurate, complete, and up-to-date information for vignette registration, including vehicle plate numbers, vehicle type, and personal details. Inaccurate information may lead to rejection of your application or legal issues.
Acceptable Use Policies
Users agree not to use our service for any unlawful purpose, to transmit any damaging code, or to engage in any activity that could harm our systems or other users. Misrepresentation or fraudulent attempts to obtain vignettes are strictly prohibited.
Account Security and Protection
If you create an account with us, you are responsible for maintaining the confidentiality of your account details and password. Notify us immediately of any unauthorized use of your account. We implement robust security measures, but user vigilance is crucial.
Compliance with Applicable Laws
Users must comply with all local, national, and international laws and regulations when using our service. Our service assists with compliance in Switzerland; users are responsible for understanding and adhering to laws in other jurisdictions during their travels.
4. Pricing, Payment & Refund Terms
Transparency in our pricing and clear policies regarding payments and refunds are fundamental to the trust we build with our clients. Please review these terms carefully before proceeding with any transaction.
Transparent Pricing and Fee Explanation
Our service fee is clearly itemized during the application process. This fee covers the administrative cost of processing your e-vignette application, verifying details, and providing multi-language customer support. It is separate from the official Swiss e-vignette fee, which is passed through directly without markup. All prices are listed in Swiss Francs (CHF) unless otherwise stated, and include applicable Swiss VAT.
Payment Processing and Billing Procedures
Payments are processed securely via leading payment gateways. We accept major credit cards and other common payment methods. Your payment details are encrypted and handled directly by the payment processor, not stored on our servers. A confirmation email with a detailed invoice will be sent upon successful payment and application submission.
Refund Policy and Cancellation Terms
Due to the immediate processing of e-vignette applications with Swiss authorities, all completed e-vignette registrations are generally non-refundable. Our service begins immediately upon receiving your confirmed application. If an application is identified as erroneous due to our fault before final submission to the authorities, we will offer a full refund or correction. Refund requests for other reasons will be assessed on a case-by-case basis and require immediate contact. Please refer to our dedicated Refund Policy page for full details.
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By clicking 'Accept and Continue', you confirm that you have read, understood, and agree to these Terms and Conditions.
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