Your Privacy is Our Priority
At Swiss E-Vignette Services GmbH, your privacy is protected by stringent Swiss data protection standards and full adherence to GDPR compliance. We are committed to complete transparency regarding the collection, processing, and safeguarding of your personal information, ensuring your peace of mind.
This policy outlines how we handle your data, your rights as a data subject, and our rigorous security measures. Our commitment to privacy is fundamental to our service, reflecting the reliability and integrity that Swiss E-Vignette Services GmbH stands for. This website is developed in compliance with Google Ads and Bing Ads guidelines and fully follows them.
What Information We Collect & Why
Personal Data for Vignette Processing
To facilitate your Swiss motorway e-vignette registration, we collect essential personal data such as your vehicle license plate number, vehicle type, and potentially your name and contact details for confirmation. This data is strictly used for the purpose of submitting your vignette application to the official authorities and for communicating updates regarding your purchase.
Legal Basis: Contractual necessity for service fulfillment.
Communication & Support Data
When you contact our multi-language customer support via email or phone, we may collect your contact information and details of your inquiry. This helps us efficiently address your queries, provide tailored guidance, and improve our services. We value clear, secure communication.
Retention: Data retained as long as necessary to provide support and for legitimate business records.
Website Usage & Analytics
We collect anonymous statistical data about website usage through standard analytics tools to understand how our site is navigated, which services are most popular, and to identify areas for improvement. This includes IP addresses (anonymized), browser types, and pages visited. This information is aggregated and does not identify individual users. We use cookies and similar technologies primarily for site functionality and aggregated analytics, never for intrusive tracking or profiling. You can manage your cookie preferences through your browser settings.
Third-Party Sharing: Aggregated, anonymized data may be shared with trusted analytics providers, strictly for service improvement. No personal data is sold or rented.
Your Rights Under GDPR & Swiss Law
As a user of our services, you have comprehensive rights regarding your personal data. We are dedicated to ensuring you can exercise these rights effectively:
Right to Access
You have the right to request a copy of the personal data we hold about you.
Right to Rectification
You can request correction of any inaccurate or incomplete data we hold about you.
Right to Erasure ('Right to be Forgotten')
Under certain conditions, you can request that we delete your personal data.
Right to Restriction of Processing
You have the right to request restriction of the processing of your personal data.
Right to Data Portability
You can request to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object
You have the right to object to the processing of your personal data in certain circumstances.
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within the legally required timeframe.
Data Security & Protection Measures
The security of your data is paramount. Swiss E-Vignette Services GmbH implements robust technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We uphold a comprehensive security framework:
- Advanced Encryption: All data transmitted to and from our site uses industry-standard SSL/TLS encryption protocols, ensuring secure communication.
- Access Controls: Strict internal access controls are in place, limiting data access only to authorized personnel who require it for specific job functions.
- Regular Security Audits: Our systems undergo regular security audits and vulnerability assessments to adapt to evolving threats and maintain the highest level of protection.
- Employee Training: Our team is regularly trained on data protection best practices and compliance requirements, fostering a strong culture of privacy.
- Incident Response Plan: We maintain a comprehensive incident response plan to promptly and effectively address any potential data breaches, with clear notification procedures in place.
We are committed to continuous improvement in our security posture, aligning with the precision and reliability expected of a Swiss service provider. Our operations are fully compliant with the data protection regulations pertinent to Switzerland and the European Union.
