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Get Expert Help From Our Zurich-Based Multilingual Support Team

For seamless travel across Switzerland and neighboring countries, trust Swiss E-Vignette Services. Our dedicated team is here to provide responsive support, ensuring quick resolution for all your toll-related questions. We are developed in compliance with Google Ads and Bing Ads guidelines and fully follow them.

Modern, bright office space with diverse team members collaborating, representing Swiss quality customer support.
Our Zurich office: Where Swiss precision meets dedicated support.

Multiple Ways to Reach Our Expert Support Team

Direct Contact Form

Use our online form for detailed inquiries. We commit to a response within 24 business hours.

Send a Message

Phone Support

Speak directly with our team during office hours for immediate assistance.

Local Swiss Number: +41 44 586 72 14

Monday - Friday: 09:00 - 17:00 CET

Email Assistance

For less urgent matters, email us. We guarantee a thoughtful reply within one business day.

Email Us

Multilingual Support Team Ready to Help

Our expert team is based in Zurich, bringing a deep understanding of European toll regulations and a commitment to Swiss quality service. We offer support in over five languages to assist travelers from around the globe.

  • Photo of Support Team Lead, Anna Müller

    Anna Müller

    Support Team Lead
    German English French
  • Photo of Customer Service Specialist, Marc Dubois

    Marc Dubois

    Customer Service Specialist
    French Italian English
  • Photo of Compliance Specialist, Elena Rossi

    Elena Rossi

    Compliance Specialist
    Italian German English

Send Us Your Questions Directly

Whether you have a query about Swiss e-vignettes, cross-border travel, or need assistance with fleet management, our secure contact form ensures your inquiry reaches the right department quickly and efficiently.

You will receive an automated confirmation email with a ticket reference number upon submission.

Visit Our Zurich Office Location

While our digital services facilitate global access, our core operations and dedicated support team are based in the heart of Zurich, Switzerland. We are available for pre-scheduled appointments.

Office Details

Address:

Swiss E-Vignette Services GmbH
Badenerstrasse 18, 3rd Floor
8004 Zurich, Switzerland

Hours:

Monday - Friday: 09:00 - 17:00 CET
Closed on Swiss public holidays

Phone: +41 44 586 72 14

Email: [email protected]

Map showing Swiss E-Vignette Services GmbH office location in Zurich, Switzerland, near public transport hubs.
Our central Zurich location, easily accessible by public transport.

Quick Answers to Common Questions

Before contacting us, you might find the answer to your question in our comprehensive FAQ section and knowledge base.

Typically, an e-vignette registration through our service is processed within minutes. You will receive immediate confirmation via email once your vehicle's license plate is registered in the ANPR system. It is generally effective immediately after our confirmation.

We accept all major credit cards (Visa, Mastercard, American Express) and PayPal for secure and convenient transactions. All payments are processed through encrypted channels to ensure your financial data is protected.

Modifications to an e-vignette, such as license plate changes, are generally not possible once registered with the official system due to strict government regulations. Please double-check all details carefully before final submission. For specific errors, please contact our support team immediately.

Can't find your answer? Visit our full FAQ & Knowledge Base for more detailed information, or contact us directly.

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